How to prepare for a shift in Hotel Front office

To be Ready Before the shift starts.

Punch in your attendance.

Read the log book :

1. Look for unusual events or incidents.
2. Guest Complaints.
3. Guest pending requests.
4. Other relevant information’s.
5. Situations which requires follow-up.
6. Any handovers from previous shift.

Read the Article Tips for preparing for a shift in hotel front office.