Sunday, January 6, 2013

How to prepare for a shift in Hotel Front office

To be Ready Before the shift starts.
Punch in your attendance.
Read the log book :
  1. Look for unusual events or incidents.
  2. Guest Complaints.
  3. Guest pending requests.
  4. Other relevant information’s.
  5. Situations which requires follow-up.
  6. Any handovers from previous shift.
Read the Article Tips for preparing for a shift in hotel front office.

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