Wednesday, November 28, 2012

Types of Room Rates used in Hotels

Hotels will always have more than one room rate category for each room type in the hotel. Room rates categories generally correspond to types of rooms available to sell in the hotel ( Eg: Suite, Deluxe, Premiere, Studio, Pent house etc. ).
Room Rates may also vary according to the available room features such as room size, location, view, furnishing, decors etc and also with competitors pricing.

Read Full Article : Types of Room Rates used in Hotels

Tuesday, November 13, 2012

Tips for resolving Declined Credit Card / Check issues in FO

Tips for resolving Declined Credit Card / Check issues in Front Office:
  • When a Credit Card is Declined by the EDC machine
  • Discuss the matter with the guest in private.
  • User Care when describing the guest's unauthorized transcation ( Eg: Do not say that he guest credit card is Bad or Worthless).
Read more: Tips for resolving Declined Credit Card / Check issues in FO

Hotel - Company Volume Guaranteed Rate Letter / CVGR letter

Hotel - Company Volume Guaranteed Rate / CVGR letter :

A Company volume guaranteed rate ( CVGR) letter is offered by the Hotel to a company to use the hotel services, and also to offer a special discounted rate for this high volume bookings agreed by this company.
View Sample Format: Hotel - Company Volume Guaranteed Rate Letter / CVGR letter

Sunday, November 11, 2012

Create Free Hotel Website with

We Help you to setup a free hotel website !

Why you should be creating a website for your hotel or resort ?

Today’s economy is pushing travelers into a mindset of deal seeking, preferring small hotels, B&Bs or apartments. Small businesses, on the other hand, hotel owners are desperate to generate revenue lowering costs and commission dues.

An increasing number of demand enquirers the hospitality suppliers / owners to have a personal website presenting their promotional offers, online reservation possibilities and a clear content and navigation. As this is now the growing trend of hospitality industry.

Tourism industry and distribution systems need this kind of innovations because they are asking for the standardization in the booking processes and integration of various web systems, such as search engines, portals and booking systems. Travelers demand fresh content, deals and seamless booking experiences. Small accommodation suppliers are trying to cut out numerous middle hands and are asking for cost effective, reliable, independent direct channel. Read more: Create your Free Hotel Website with