Monday, July 21, 2014

Setupmyhotel - Newsletter July 2014

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Newsletter - JULY 2014

This newsletter features latest articles published and we also introduce you to myDBR

Setupmyhotel is happy to announce the release of our first hospitality product suite myDBR - An automated tool to help you prepare your Hotel Daily Business Report (DBR) / Manager report with a few mouse clicks! Know more>>

myDBR Overview
Latest Articles:
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Petty Cash Voucher
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Room Move procedure
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Discount Voucher and Gift certificates
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Late check-out procedure for Front Office
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Lost and Found Letter format -Housekeeping
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Room inspection checklist - housekeeping
Latest Discussion:
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Reason for guest's returning to hotel
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Marketing assignment
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Owner representative action plan
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USALI
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Friday, June 27, 2014

myDBR V 1.0 - Launched ! ( Hotel Daily business report software )

myDBR - Generate Your Hotel Daily Business Report with ease! 

An automated tool to help you prepare your daily business report (DBR) or Manager report with a few mouse clicks! 

No more deleted historical DBR files! simply re-generate your historical daily business report for any date using myDBR. 

Learn more >> http://setupmyhotel.com/hotel-solutions/mydbr.html

A new product from: setupmyhotel.com & auguzmedia

http://setupmyhotel.com/hotel-solutions/mydbr.html

http://setupmyhotel.com/hotel-solutions/mydbr.html

1000 Likes !! Thank you all for your continued support.

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Sunday, June 15, 2014

Newsletter - June 2014

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Newsletter - JUNE 2014

Hello Hoteliers,

This newsletter features latest articles and discussions from Setupmyhotel.com

Also we welcome you to join the Hotelier Community, Sign up using your preffered social media profile, Membership is FREE ! and always will be.

Social Sign in on Forum

Latest Articles:
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Inspect Guest Cars / Limousine before pickup
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Checklist for Hotel Cars and limousine
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Definition of term SHARER in hotels
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Handle guest rebates and allowances
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How to Handle guests with high balance
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High Balance report sample
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Guest settlement process
Latest Discussion:
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Sample Front Office P&P's
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USALI Manual
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Types of interfaces for hotel softwares
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Protel PMS help manuals
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Newsletter - MAY 2014

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Newsletter - MAY 2014

Hello Hoteliers,

This newsletter features latest articles and discussions from Setupmyhotel.com

Also from now you can sign in to the Hotelier Community with your favourite social profile.

Social Sign in on Forum

Latest Articles:
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SOP – Amending or Modifying Reservations
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SOP – Sold out booking enquiry
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SOP - Front Office - On Queue or Wait Procedure
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Top 10 Dialogues for Front office
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How to Handle VIP and VVIP arrivals in hotels
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Standard Front office Billing Instructions / Billing Codes
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Marketing Plan in Hospitality Industry
Latest Discussion:
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Training Materials
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Hello Hoteliers
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Your Hotel Business Center
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Housekeeping training supervisor topics
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Newsletter - April 2014

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Newsletter - April 2014

Hello All,

This newsletter features latest posts from Setupmyhotel.com and Worldwide Hoteliers Forum.

Latest Articles

Hotel IT Emergency / Contigency Plans:

On an unforeseen event of the Hardware, Operating System layer or Application Software fails, hotel will have no alternative but to switch over to manual operations for immediate uninterrupted operations.

Read More

Handling Wake-up calls for Guests:

It is very important to handle wake up call accurately and promptly for guests in hotel font desk operations, If Front desk staffs fails to give the wakeup call to guests then this can lead to inconvenience to guest

Read More

Sample Wake-up Call report:

Wake-up call report format used in Front office.

Read More

SOP Reservation Holding time:

While taking down the reservation the reservation agent should inform the guest / booker about the standard reservation holding time or release period as per the hotels policy.

Read More

Latest Discussion:
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setupmyhotel.com - Newsletter February 2014

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Newsletter - February 2014
Hello All
This newsletter features latest posts from Setupmyhotel.com and also an invitation to join Worldwide Hoteliers Forum.
Worldwide Hoteliers Forum - by setupmyhotel.com
Worldwide hoteliers Forum
Information sharing with experienced hoteliers from worldwide on subjects relating to hotel management, Hotel and Restaurant Pre-opening, Hotel Operations, Staff Training etc.
Join Now
Latest Articles:
How to choose Beds and Matresses for hotels:
In hotels size of beds normally represents the class of the rooms, Normally Beds consists of three parts:
  1. Springs which provides support.
  2. Mattress which is laid on top springs for extra padding and comfort.
  3. Frames which provides support for spring and mattress.
Read More
Packing for Out of Order rooms:
In some cases a guest room has to be taken out from inventory due to various maintenance works.
  1. Packing help to protect and prevent other areas in the rooms from damage due to dust, moisture, paint etc.
  2. Depending upon each kind of maintenance activity the room boy should pack the room.

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Wednesday, January 1, 2014

Year End Newsletter - December 2013


Setupmyhotel.com - Newsletter DEC 2013
-Newsletter - December 2013
Hi ,
Happy New Year 2014 !
We would like to thank you for your great support in the past year and wish a Happy & Prosporus New Year!
In this specail edition newsletter we are listing our top 10 articles for the year 2013.
Looking forward to helping hoteliers like you on the coming years.
See you online,
Top 10 articles for year 2013
  1. Invoice / Bill Sample Formats
  2. Guests Welcome Letter Formats
  3. Classification of Hotels
  4. SOP for Front Office department
  5. SOP for Food and Beverage Service
  6. Hotel Organization Chart
  7. Reservation Confirmation Letter Sample Format
  8. Registration Card / Reg-Card Sample Format
  9. Tips for Handling guest Complaints
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Saturday, November 23, 2013

Policies for entering a guest room with DND / Do Not Disturb Sign

When approaching a guest room for cleaning, first check if the guest had placed a Do not Disturb ( DND ) sign.

Some hotels has a Do Not Disturb Lamp / Light next to the door bell and other hotels has door knob card with DND sign.

Rooms displaying the “DND” notice not to be disturbed.

http://www.setupmyhotel.com/train-my-hotel-staff/hk/283-dnd-rooms.html
 

Organization Chart for hotel Sales and Marketing department

 
http://setupmyhotel.com/train-my-hotel-staff/sales-and-marketing/282-sales-chart.html