Hotels sometimes turnaway reservations from guests due to rooms not available on the requested period by the guest. There are other reasons also for turning away a reservation by the hotel to a guest.
- Requested room type not available: The guest might be looking for a particular room type and the same was not available during this period.
- High Price : The tariff of the hotel was higher than the what the guest was looking for.
- High comparative price: Competitors was giving a lower rate for the same catogery.
- Black listed company: The Booker was black listed by the hotel due to non - payment / other issues.