Sunday, December 9, 2012

SOP - How to handle cash advance


Introduction:
Will you be ready to pay someone in advance when you have not availed the facility or service and what will you expect if you pay advance money to someone? must ensure that guest has a good experience as far as billing is concern.
It is an important procedure at the front desk and it is our duty that any guest making any monitory transaction should get the receipt and the transaction is handled professional way.

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