Departments within a hotel are classified according to a variety of methods. According to one method, each department is classified as either a revenue center or support center. This method is especially useful for accounting purposes and in relation to the property's record keeping and information system.
Revenue Center - A revenue center sells goods or services to guests and thereby generates revenue for the hotel. Eg: - Front office, Food and beverage outlets, business center, SPA etc.
Support centers / Non- revenue center - Do not generate revenue directly but plays a supporting role to the hotel's revenue centers. Eg:- Housekeeping, Engineering, Human resources, Accounts etc.
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