Monday, August 27, 2012

How to Speed up reservation process in Opera PMS

Speed up the reservation process with Auto Attach! Opeara PMS

In most hotels the front desk team spend significant time reviewing the arrival list to see if all information has been correctly entered, so that everything will be well prepared for the guest when he arrives.

Reservation agents has to check that the guest’s preference codes are in place, that the correct inventory items have been added, that there are traces in place to action necessary items, that the guests that are members of the loyalty program have the correct codes on their reservation to smoothly receive their benefits and so on. Performing this task was a tedious job and all because we need to make sure that the reservation agents have not forgotten something!

Now in OPERA PMS they offers a feature to help secure that all these codes are added automatically at the moment of reservation?

No comments:

Post a Comment